MSLD 511 Personal Blog

I have always tried to be very careful in how, when, where, why and who in regards to communicating in a professional environment.   Individuals can take something simple you are asking or saying in a very negative manner if you do not frame the conversation properly or in a good timeframe. Due to this, this course was very interesting to me as I had never thoroughly analyzed or dissected communication that occurs via letter or CMC, etc. I have already and will continue to apply much of what I have learned in this class as far as communication goes. I want to continually strive to communicate with my co-workers and managers in an effective fashion. Module 1 (understanding managerial communication), 4 (communication technology and group communication), 6 (providing feedback and communicating about change) and 7 (communicating across organizational boundaries) were all very eye-opening to me. Clampitt states, “we need to be mindful of how channel attributes translate into benefits,...

Leadbeater’s talk brought up some interesting points that through innovations and with time have been proven true. I know within my organization I can spur creativity within my department and I do think if superiors heard and potentially implemented workers ideas for travel, student information and presentations that we could benefits from their creativity. Since the workers are the ones out “in the field” I do believe that one person’s creativity could eliminate time-consuming procedures and instill new procedures. Since a small aspect of our job is very autonomous, we often do our own “procedures” within our job. Due to this we have to be creative and do our work to be best of our abilities and with our own creativity. If we communicated openly and met often with our colleagues, I think we could all learn a great deal from each other. A way we could communicate that creativity is not just for “special people” would simply be to encourage employees to share their ideas and though...

Within my department and a few others here at Embry-Riddle Prescott, I do see a team that strives to work across organizational boundaries to the best of their abilities. Of course, I also see areas that could certainly be improved in this area. The admissions department at Embry-Riddle works very closely with financial aid and academic advisors. Since information can become skewed and processes for students and families can be undesirably long, we attempt to reduce any errors in an effort to make the process of becoming an Embry-Riddle student simple and seamless. To do this, we have to ensure that each department is on the same page of the student’s information, which can be a tricky task. As Clampitt states, “Boundaries inherently create communication challenges that effective managers need to understand and master” (2017, p. 192). Due to organizational boundaries, this can be even more difficult. As Power states, “The bigger challenge, however, is not to just implement the change...