MGMT 535 - Module 9 - Course Reflections - Madeline Campbell


I have always tried to be very careful in how, when, where, why and who in regards to communicating in a professional environment.  Individuals can take something simple you are asking or saying in a very negative manner if you do not frame the conversation properly or in a good timeframe. Due to this, this course was very interesting to me as I had never thoroughly analyzed or dissected communication that occurs via letter or CMC, etc. I have already and will continue to apply much of what I have learned in this class as far as communication goes. I want to continually strive to communicate with my co-workers and managers in an effective fashion. Module 1 (understanding managerial communication), 4 (communication technology and group communication), 6 (providing feedback and communicating about change) and 7 (communicating across organizational boundaries) were all very eye-opening to me. Clampitt states, “we need to be mindful of how channel attributes translate into benefits, costs, and value” (2017, p. 99).  We use communication daily within the workplace and therefore I want to ensure that my communication is always benefiting the people and organization (Koukoumelis, 2012).

There is a mixture of different areas of communication I want to be more aware of in my day-to-day professional life. One specific area is how I communicate with other departments here at Embry-Riddle Prescott. Each department can tend to work in a divided way, however, we are all working towards the same common goal. There are numerous boundaries that I want to help eliminate within my communication to make our work more effective.  The Pulse Process in chapter 12 of our textbook, “has three major objectives: (1) identify employee concerns and reactions to ongoing initiatives in a timely, reliable, and economical manner; (2) respond to these concerns; and (3) cultivate a productive dialogue between executives and employees” (Clampitt, 2017, p. 294). The Pulse Process is something I would like to work on when communicating with others at campus. Powers states that, “teamwork across organizational boundaries is unnatural” (2012). This is definitely felt with the current communication patterns, so I would like to make it feel as natural as possible by communicating in a better format with other departments.  Uri’s TedTalk about what is happening to the talkers’ and listeners’ brains was also very interesting and something I know I am going to actively think about when communicating with others, as well as the fact that “communication relies on common ground” (2016). Each individual has to communicate in one medium or another.




References

Clampitt, P. G. (2017). Communicating for managerial effectiveness: Challenges, strategies, solutions. Thousand Oaks, CA: SAGE Publications.

Koukoumelis, A., Levati, M. V., & Weisser, J. (2012). Leading by words: A voluntary contribution
     experiment with one-way communication. Journal of Economic Behavior and Organization, 81(2),
     379-390. doi:10.1016/j.jebo.2011.11.007
Power, B. (2012). Get your team to work across organizational boundaries. Retrieved from
     https://hbr.org/2012/04/building-a-team-across-organi

Hasson, U. (2016). Transcript of "This is your brain on communication". Retrieved July 23, 2019, from https://www.ted.com/talks/uri_hasson_this_is_your_brain_on_communication/transcript?language=en#t-764711

Comments

Post a Comment

Popular posts from this blog

MSLD 511 - Module 7 - Inner Work for Authentic Leadership - Madeline Campbell

I have had three “real-world” professional experiences since I graduated from my undergraduate studies in 2016. All three have been extremely instrumental in shaping who I am professionally, how I carry myself and how I adorn leadership qualities when need be. Each position I have held has grown me in ways that were originally outside my comfort zone, but now are no longer. My daily thought as I drive to work has always been: be who I am to my core, be kind, work hard and treat each individual I encounter with worth and dignity. This is where my personal and work ethic stem from. Being self-aware of my work-habits, conversations and work-ethic has also aided in developing who I am professionally. One key example of how I learned to be self-aware and adopt positive qualities instead of negative was in my first sales position. My two managers (I shared an office with one of them) were very sporadic in emotions, would yell and scream often and had inappropriate relationships with co...
Read more

MSLD520 - Module 2 - 10 Minutes per Day - Madeline Campbell

At first, the thought of spending ten minutes a day doing nothing made me a little stressed and anxious, as I feel as though my “to do” list is never ending. My initial thought was, “why not use those ten minutes to work on my Fall travel or start on homework?” However, throughout the last 4-5 months, I have learned and am learning the art of taking time to reflect and take time out of school and work to do things that I love. Taking ten minutes a day doing nothing helped me to learn that ten minutes can fly by and I learned that some of my stress is self-induced.   After listening to Puddicombe’s talk, he made multiple statements that stood out to me about stress and resting our minds. He states, “we are no longer present in the work in which we live and we miss out on things most important to us” (2012). With the influx of work and school lately this is true for my life. When I am trying to enjoy time with family, I am thinking about all the work that needs to be done bef...
Read more

MSLD520 - Module 5 - What makes us feel good about work? - Madeline Campbell

There are numerous things within my position that motivates me to work hard and with a purpose. The first would be my family and working for them. I know the current position I carry is very important to me, my husband’s life, and educational goals. Working at Embry-Riddle was a goal of mine before I graduated with my undergraduate in 2016. I reached that goal 2.5 years later, but it was something I was able to achieve, to become a part of the ERAU family and what it consists of. Therefore, with that in mind, family is my first goal. I work hard to help support a life with my husband, to save for our future children, to provide support and care of our family members to bless them and to give to others within our community that are in need of groceries, or a meal, etc. I go to work every day with this in mind and grateful for my position at Riddle. Much of my personal beliefs, ethics and morals also play a role in going to work and working hard for others and not my own personal goals...
Read more