MSLD520 - Module 8 - Team Roles - Madeline Campbell


Consider how you generally relate as a team-member.
Whetton and Cameron quoted Andrew Carinegie in their text stating, “Teamwork is the fuel that allows common people to attain uncommon results” (2016, p. 403). I think this can readily be seen in numerous workplaces. Often I view each team member of mine individual, where they come from, their personal life, then see us working collectively. It truly is amazing to see individuals come from all places to form a team to strive towards an overall goal. Within my workplace, I relate as a team member who truly wants to assist wherever there is a need. Within an interview process, this may come across as great! However, in the day-to-day tasks, this can often be negative as some employees need to complete tasks on their own to learn and have the empowerment of completing a task without help. It is quite easy for me to get involved. Since I know this, I try to let new hires have their own space and simply approach me if they feel the need for assistance. Our jobs as admissions counselors are very autonomous, therefore, when we do work together as a team, it is very refreshing and positive for my personality. I love being a part of a team who supports each other and encourages the best from each other. I always hope to encapsulate positivity and helpfulness within my position as a team member.

Do you actively engage your team to accomplish its mission?
Yes, I do actively engage with my team in our overall mission. I have much to learn from each team member as we all complete each process in a very different fashion I want to learn from them about how they present, what they do to engage their students, what does or does not work for them with file review, etc. I am not the type of person that views “my way” as the best way, therefore, daily engaging with co-workers is a goal of mine. I attempt to assist my co-workers wherever the need presents itself. For example, we are short staffed and have many new hires. Therefore, I have been reviewing files while on the road for three other counselors, on top of my three territories.

Do you work to improve the team cohesion and collaboration?
I agree with Whetton and Cameron when they state, “Teams are not inherently effective just because they exist” (2016, p. 405). My team exists, however, we do not actively work together on the day to day basis. We have three events each year that we work together. Due to this, I try to be active with my team, and as positive as possible. I personally feel as though our department has such a quick turn over rate, that we do not get to the four separate sequencing stages. The job requires much travel and this tends to wear on individuals once they have a taste of it. A way in which I attempt to instill team cohesion and collaboration is through task-facilitating roles, as I want to ensure that each team member is meeting their objectives on a daily basis. I tend to monitor throughout the day if certain team members have completed the tasks they asked for assistance on, without badgering them or hovering.

References
Whetton, D. A. & Cameron, K. S. (2016). Developing management skills, 9th ed. Boston, MA: Pearson.

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